Shipping & payment
Shipping to Tbilisi, Georgia & worldwide
Our own Tbilisi delivery is free on orders over 3,000 ₾. For other regions of Georgia and abroad, we ship with OnWay and Georgian Post. Pay by bank transfer or on delivery.
Shipping methods
Tbilisi & Georgia
Pack-ge's own delivery service handles orders within Tbilisi. Orders over 3,000 ₾ ship free; below that, a manager works out the cost based on address and volume, roughly 4 ₾ per kilometer.
Across Georgia
We ship to other regions with OnWay. The cost follows the carrier's rate; a manager will confirm it after checkout, once the weight and size of the package are known.
Worldwide
Outside Georgia, we ship with Georgian Post. Cost and timing depend on the destination country; we'll confirm both when we verify your order.
Timing and cost
| What | Time | Cost |
|---|---|---|
| In-stock sizes ship from our warehouse | 1–2 business days after confirmation | — |
| Pack-ge delivery in Tbilisi | from 1 day | free over 3,000 ₾, otherwise per manager's estimate |
| OnWay in Georgia | from 2 days | per carrier rate |
| Georgian Post worldwide | from 3 days | per carrier rate |
| Printed bags and custom sizes | timing confirmed at order | per estimate |
| Pickup, Tbilisi | by arrangement with a manager | free |
How to place an order
Payment methods
Bank transfer
Bank transfer. After your order is confirmed, a manager will email you an invoice with the bank details. We hand the order to delivery once payment clears.
Cash on delivery
Pay once your order arrives. Choose this option at checkout.
For companies
Non-cash payment, a contract, and closing documents. Add your company name at checkout and we'll prepare an invoice.
Online card payment
Coming soon. For now, pay by bank transfer or cash on delivery.
Pickup from our Tbilisi warehouse
17 I. Yumashev St., Tbilisi 0159, Georgia
Mon–Sat, 10:00–19:00, closed Sundays
Pick up your order by prior arrangement with a manager: +995 511 705 511.
Need pricing for your volume?
We'll send pricing and timing for your volume within one business day.
Ready to order?
In-stock sizes ship within 1–2 business days.
FAQ
For some products, price depends on volume, color, and thickness. You can still add these items to your cart: they appear without a price, and a manager will confirm the exact cost after checkout.
No. You can buy a single pack. The price per pack drops with volume; discount tiers are listed on the product page.
Yes. Submit a request on the "Custom sizes" or "Printing & branding" page, and we'll work out the quantity and timing.
Message or call us within 3 business days of delivery and send photos. We'll replace the item or refund you.
Yes, if the packaging is unopened and the item is in its original condition, subject to a manager's approval. Custom-made bags (your own size, logo printing) can't be returned.
The same way you paid: by bank transfer, or in cash if you paid on delivery.
